FREQUENTLY ASKED QUESTIONS

Yay for wanting to join our BH rewards program, AKA Club Beau (we mean, who wouldn't?!). This is your chance to be rewarded for loving and supporting Beau Hudson. If you have any Qs or need to know more details, we've got you covered.

It’s only the best club in town open exclusively to our besties (aka YOU) and is designed to thank you for loving Beau Hudson!

All you need to do is create an account here. If you already have an account, you’re instantly part of the club. If you have forgot your login or need to reset your password, simply click the link on the account login page here.

Every time you SHOP, you EARN! When you choose to shop with BEAU HUDSON as a CLUB BEAU member every $1 you spend, you earn 1 point.

Step 1: Log in via your account on the top right corner (desktop) or in our drop down menu (mobile).

Step 2: If you have a coupon to redeem, it will show up as $$ to add to redeem. Alternatively, you can redeem at a checkout level.

Step 3: Click "redeem" to apply code to your cart (it will also be emailed to you).

Step 4: Get shopping! Your code will then appear in your cart (if not copy and paste).

Active Club Beau members receive 1 point for every $1 spent when they shop online.

Club Beau points are redeemable in the form of coupon codes to the value of $10 (100 points accrued with a minimum spend of $40), $20 (200 points accrued with a minimum spend of $70) or $30 (300 points accrued with a minimum spend of $100), $40 (400 points accrued with a minimum spend of $125 or more) and $50 (500 points accrued with a minimum spend of $200). Each coupon code is a unique code that starts with "CB" and is for use at the time of checkout.

Points can not be retrospectively added for past purchases whereby an account isn't active, set up or not logged in prior to placing an order.

Club Beau points and codes cannot be combined for a higher value or used in conjunction with any other promotional code.

Please note: Points expire if your account is dormant for 6 months. For any orders before 1st February 2023 points cannot be added whereby an order was placed without logging in to your account.

If your store account is inactive (if you do not make a purchase) for 6 months your points balance will reset to zero. You will receive an automated reminder 30 days before your points expire. Please ensure you have subscribed to our emails and/or SMS updates to ensure you receive the notification. You can also calculate your points expiry date based on the date of your last purchase.

You bet there is. Have a read of the below for all of the legal stuff.

Club Beau Membership Terms

Beau Hudson’s Club Beau rewards program (the “Program") is offered by Beau Hudson Ltd Pty. ("Company") to customers making purchases and to potential customers on www.beauhudson.co. Company will extend certain rewards as described in more detail herein, and additional offers may be introduced at any given time. These terms and conditions (hereinafter "Terms and Conditions") form the agreement (the "Agreement") between you ("Member") and Company with respect to the Program.

Members' Acceptance of Terms

By participating in the Program, Members agree to the terms and conditions, rules, regulations, policies and procedures of the Program, including, without limitation, these Terms and Conditions, including the provisions below dealing with mandatory arbitration of all disputes on an individual (i.e., non-class action) basis. Each Member is responsible for remaining knowledgeable about the Program Terms and Conditions. Company reserves the right to disqualify Members who have violated any of the Program Terms and Conditions. 

Company's Right To Change/Cancel Program

Company may alter, limit, modify or terminate the Program, the Program structure, any other feature of the Program, or these Terms and Conditions in its sole and absolute discretion at any time and in any manner without notice. Your continued participation in the Program will confirm your acceptance of such changes.

Membership Eligibility

The Program is open to Australian and International residents. Membership is limited to individuals only and is limited to one account per individual. Membership is not available to corporations, businesses, charities, partnerships, enterprises or anyone other than an individual.

Membership Enrolment

Individuals can enrol by creating an account at www.beauhudson.co. Member must provide information accurately and completely when creating an account. Company reserves the right to refuse membership to any customer who does not follow the enrolment procedures. Member should promptly advise Company of any changes to their personal account contact information, such as name, and/or email address, by visiting beauhudson.co and updating their Member account. Alternatively, Member can get in touch via customer service changes at info(at)beauhudson.co to make necessary account changes.

Program Communications

Company will communicate with Members about marketing via email, SMS and social media channels as well as the Company’s website beauhudson.co, including special Member promotions, offers and more. Company will also use these channels to notify Member of eligibility for a benefit, communicate Program changes and more. Please note that even if you opt out of receiving marketing or promotional communications, Company may continue to send you non-marketing or non-promotional emails, such as those about your account or our ongoing business relations.

Returns

Upon the return of an item/s, the spend amount for the original purchase will be deducted from the Member's account. 

Eligible Purchases

Purchases of merchandise and/or services, after promotional offers have been applied, before shipping charges have been applied, made at beauhudson.co count towards Club Beau point earnings. The amount of a purchase made with a Beau Hudson gift card as method of payment will not be applied to point earnings.

Valid Email Address

A current, valid email address is required for a Member to be eligible for select benefits, offers and updates. Member must notify Company of change of email address by updating Member account information online. Member may forget the password to their account as often as they please.

Right To Revoke

Beau Hudson reserves the right to revoke the membership of any Member in the Program and/or revoke any or all benefits the Member may be entitled to, if in the sole and absolute discretion of Company, a Member abuses any of the Program privileges, fraudulently uses the Program, fails to comply with these Terms and Conditions or otherwise earns benefits through deception, forgery and/or fraud.

No Transfer

Program benefits may not be transferred, purchased, sold, assigned, auctioned or traded, including, without limitation, by death or as part of a domestic relations matter. Doing so will void the members Club Beau account. Benefits have no cash value and are not exchangeable for cash, gift cards or any form of monies.

Club Beau Points

If your store account is inactive (if you do not make a purchase) for 6 months your points balance will reset to zero. You will receive an automated reminder 30 days before your points expire. Please ensure you have subscribed to our emails and/or SMS updates to ensure you receive the notification. You can also calculate your points expiry date based on the date of your last purchase.

Birthday Points

Birthday points will be rewarded on the day of the Customer's birthday, given their birthday has been updated in their loyalty account 30 days before their birthday. If their birthday is not updated 30 days before their birthday, Customers will receive their birthday voucher 30 days after they've signed up. The annual birthday points will be added to the Customer's account and is redeemable as normal points are. Points are only valid for use at beauhudson.co.

Points for Review

Club Beau Members who write a review on a recent purchase will earn 25 Club Beau points. Whereby a customer has purchased multiple products in one order and chooses to review each product the customer will be rewarded the maximum of 25 points for their combined reviews.

Terms of offer are subject to change.

All benefits offered to Members at any time are subject to change.