Shipping + Delivery
WE PICK, PACK + SHIP WITHIN 24HRS*
We've recently changed our Shipping Fees and Terms. You can read more about them here.
Delivery update - June 2021
Our shipping partner, Australia Post is currently experiencing significant delivery delays due to limited airline capacity and government restrictions within international destinations due to COVID-19. You can track your delivery through parcel tracking, the online chatbot and the MyPost App. For the latest information about delays and impacts please visit auspost.com.au.
USA + CANADA ORDERS
STANDARD DELIVERY: 10-14 business days - FREE^
EXPRESS DELIVERY: 7-10 business days - $30.00
All international packages are shipped with Australia Post. Once the package arrives in your region, it is transferred over to your local postal service.
Please note: all customs, duties, taxes and charges are the responsibility of the purchaser.
*The above timeframes will be affected during sale periods.
^A minimum $20.00 spend to qualify for free shipping has been added during our BH Bday sale. Orders under $20.00 will now incur a $15.00 flat-rate shipping fee for US and Canadian postal addresses. As stipulated in our promotional sale terms, we may change the threshold for free shipping during these periods.