Shipping + Delivery
WE PICK, PACK + SHIP WITHIN 24HRS*
We've recently changed our Shipping Fees and Terms. You can read more about them here.
January Shipping Update
Postage services to Canada from Australia have now resumed (yay). Australia Post have stipulate that delivery timeframes have changed and are now delivering within 20-25 days via standard postage service.
Our shipping partner, Australia Post is currently experiencing significant delivery delays due to limited airline capacity and government restrictions within international destinations due to COVID-19. You can track your delivery through parcel tracking, the online chatbot and the MyPost App. For the latest information about delays and impacts please visit auspost.com.au.
STANDARD DELIVERY: 10-14 business days - FREE^
EXPRESS DELIVERY: 7-10 business days - $30.00
STANDARD DELIVERY: 20-25 business days - FREE^
EXPRESS DELIVERY: 15-20 business days - $30.00
^A minimum $20.00 spend to qualify for free shipping has been added when there are sale items on site. Orders under $20.00 will incur a $15.00 flat-rate shipping fee for US and Canadian postal addresses. As stipulated in our promotional sale terms, we may change the threshold for free shipping during these periods.
All international packages are shipped with Australia Post. Once the package arrives in your region, it is transferred over to your local postal service.
Please note: all customs, duties, taxes and charges are the responsibility of the purchaser.
*The above timeframes will be affected during sale periods.